Des77's Privacy Policy — Our commitment to protecting your information

Des77 collects certain information to deliver the best possible gaming experience. This falls into two categories: information you provide directly, and information collected automatically while you use the platform.

Directly provided information:

• Mobile number and username provided at the time of registration.
• A copy of your national ID or passport submitted for KYC verification.
• Information associated with your payment method (Mobile Banking/Nagad number, etc.).
• Information provided when contacting our support team.
• Information voluntarily provided through the responsible gaming form.

Automatically collected information:

• IP address and device type.
• Browser type and operating system.
• Duration and activity log of your sessions on the platform.
• Gaming history and transaction records.
• Location data (for restricted region verification only).

Des77 collects your data for specific, legitimate purposes only. No information is ever used outside of those stated purposes. The key purposes are outlined below:

Des77 uses your personal information for the following purposes:

• Account Management: For registration, login, password recovery, and account security.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To help our support team resolve your issues.
• Promotional Communications: To send you offers and bonuses, with your consent. You can withdraw this consent at any time.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Regulatory Compliance: To comply with regulatory directives and legal obligations.
• Service Improvement: To improve platform functionality and enhance the user experience.

Des77 never shares your data with third parties for advertising purposes. Only des77's own internal systems analyse your gaming preferences to show you personalised offers within the platform.

Des77 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: To keep your login session active and ensure core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: To understand which parts of the platform are most used and to improve our services.
• Security Cookies: To detect fraud and bot activity.

Des77 may share your information with third parties in the following limited circumstances:

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket receive limited data solely for transaction processing. These providers operate under their own privacy policies.
• Technology Service Providers: Companies contracted to provide hosting, email, or cybersecurity services. They operate under des77's instructions and are not permitted to use data independently.
• Regulatory Authority: Information may be provided as required by licensing authorities or government directives.
• Law Enforcement: Where legally required, such as a court order or money laundering investigation.

Des77 uses multiple layers of security to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 128-bit encryption. You can verify this by looking for the padlock icon in your browser's address bar.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your login.
• Firewall & IDS: Advanced firewall and intrusion detection systems at the server level.
• Regular Security Audits: Independent security experts regularly review des77's systems.
• Access Control: Only authorized personnel may access individual user information.
• Data Backup: Data is regularly stored in encrypted backups.

As a des77 user, you have important rights over your own data:

• Right of Access: You can request to know what information des77 holds about you.
• Right to Rectification: You may request the correction of any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Opt Out of Promotional Communications: You may opt out of marketing messages at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

Des77 does not retain your data beyond the defined retention period. How long data is kept depends on its type and applicable legal requirements:

Once the retention period expires, des77 securely deletes or anonymizes your data so that you can no longer be identified.

Des77 is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified as part of the KYC process. If we become aware that a minor's data has been collected inadvertently, des77 will immediately delete that data and close the associated account.

Des77 may update this Privacy Policy from time to time. For any significant changes, we will notify you via a platform notification. You can always check the "Last Updated" date at the top of the page to see when the most recent revision was made.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns about our Privacy Policy, des77's support team is always ready to help. Here's how to reach us: